FAQs
Here you’ll find answers to the most common questions about shopping on our site, shipping, returns, and more. If you have a question that’s not answered here, please don’t hesitate to contact us.
Orders and Payments
Can I change or cancel my order after it’s been placed?
Order cancellation is only possible while it is pending processing. Once the management process begins at the factory, cancellation is not permitted. You can start the cancellation process, which will be subject to approval.
Changes to an order can only be made by first canceling the existing order and placing a new one. POR VALIDAR CON PRINTFUL
What payment methods do you accept?
Any Visa, Mastercard or Amex debit or credit card is accepted, as well as PayPal.
Shipping and Delivery
What should I do if my order is delayed?
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How can I track my order?
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How long does shipping take?
Since the garment you are purchasing is printed on demand, shipping may take up to 5 business days from the time your order is placed. Delivery may take one or two days after shipping, depending on the destination location.
Where do you ship to?
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Returns and Refunds
How long does it take to receive a refund?
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How do I start a return?
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What is your return policy?
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